What is Guaranteed Ride Promise?

If you have carpooled one way in a day as a Rider with sRide, and for any reason, we’re unable to help you carpool on the other side, sRide will reimburse the cost of your alternate transportation home (Ola/Uber) up to a maximum of Rs 100 per day. This can be availed daily once


You should have completed a trip on sRide App for carpooling to office or other way round once on that day to avail the cab reimbursement

What do I need to submit to get the reimbursement?

You need to submit screenshots similar to the following screenshots to ml@sride.co which covers the 4 details in full clarity : Amount of the Trip, Date of the Trip, Time of the Trip, Route of the Trip

sRide Gauranteed 

Reimbursement will be based on screenshots of Ola or Uber only

  • Your location during the way home must be within a similar radius of your morning commute in order to honor your request & limited to 1 reimbursement per day
  • Receipts must be received within 2 business days from the date of trip
  • Please note, it may take up to 2 business days to process your request
  • This offer is applicable to a selected users and sRide has the right to select the users who are part of this promotion.

How much amount will be refunded?

Difference of cab amount and amount for your sRide trip will be refunded to your sRide Credits with a maximum value of Rs 100.
Eg: If you sRide Carpool trip paid during the day is Rs 40 and your Uber/Ola receipt for the other trip on the same distance is Rs 120, then Rs 80 will be refunded to you and credited to your sRide Credit wallet.

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