sride carpool

SRIDE PRIVACY POLICY

Your privacy is important to SRide, LLC (“SRide,” “we,” “our,” or “us”).
The personal information you provide to us, and the information we collect
about you, allows us to provide and improve our services while maintaining
a safe and reliable experience for our users.

This Privacy Policy explains how we collect, use, share, and protect your
information. It also explains how you may access and update your personal
information and make choices regarding its use.

This Privacy Policy applies to all access to and use of SRide services,
including mobile applications, websites, and related services
(collectively, the “Services”).

By using SRide’s services or providing us with your personal
information, you agree to this Privacy Policy and our Terms of Use.
If you do not agree, you may not use the Services.

Information Gathered by SRide

SRide collects information from passengers and drivers (“Users”) to
provide, improve, and secure the Services.

Full name
Email address
Phone number
Billing address
Payment information
Profile photographs
Device information & IP address
GPS & geographic location data
Driver & vehicle information
Background verification information

We may collect information through cookies, GPS tracking, HTML
technologies, embedded scripts, and other tools that help improve our
Services and user experience.

Users may also interact with SRide through social media platforms such
as Facebook, Twitter, or Google. Information shared publicly on those
services may be visible to others and is outside SRide’s control.

Third-party information providers include:

  • Background check providers
  • Payment processors
  • Insurance providers
  • Other SRide users

Driver Information

Drivers must complete a background screening process before being
approved to use the Services as a driver.

Additional driver information collected:

  • • Driver’s license details
  • • Vehicle registration and VIN
  • • Insurance documentation
  • • Driving history
  • • Criminal background information

SRide reserves the right to approve or deny driver eligibility at its
sole discretion.

How We Use Information

Provide and improve the Services
Match drivers and passengers
Process payments
Maintain safety and security
Communicate with users
Provide customer support
Comply with legal obligations
Prevent fraud and abuse

For example, passenger pickup and destination information may be shared
with drivers to complete ride requests. Likewise, driver location and
estimated arrival information may be shared with passengers.

We may also share profile information such as names, photographs,
vehicle details, and ratings between riders and drivers to improve
trust and safety.

Third-Party Service Providers

We may share information with trusted third-party providers that assist
with:

  • Payment processing
  • Email communications
  • Insurance services
  • Background checks
  • Analytics and system operations

These providers may only use your information as necessary to support
SRide Services.

Security of Information

SRide uses commercially reasonable security measures, including Secure
Socket Layer (SSL) encryption, to protect your information.

While we work to protect user data, no method of electronic storage or
transmission is completely secure. By using the Services, you
acknowledge that SRide cannot guarantee absolute security.

Your account is password-protected. You are responsible for maintaining
the confidentiality of your login credentials.

Legal Disclosure

  • Comply with legal obligations
  • Respond to subpoenas or court orders
  • Protect the safety and rights of users
  • Prevent fraud or illegal activity
  • Enforce our Terms of Use

Eligibility

You must be at least 18 years old to create an SRide account and use
the Services independently.

Minors may only use the Services when accompanied by an adult account
holder who accepts responsibility for their conduct.

Updating Your Information

Users may access and update certain personal information through their
SRide account settings.

Some information, including background check and safety-related data,
may not be editable by users.

Retention of Information

SRide may retain user information for as long as necessary to:

  • Provide the Services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Users may request account deletion by contacting SRide in writing.

Children’s Privacy

SRide does not knowingly collect personal information directly from
children under 18 years of age.

Changes to This Privacy Policy

SRide may update this Privacy Policy periodically. Material changes may
be communicated through email or notices within the platform.

Continued use of the Services after updates constitutes acceptance of
the revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy, please contact us: