SRIDE PRIVACY POLICY
Your privacy is important to SRide, LLC (“SRide,” “we,” “our,” or “us”).
The personal information you provide to us, and the information we collect
about you, allows us to provide and improve our services while maintaining
a safe and reliable experience for our users.
This Privacy Policy explains how we collect, use, share, and protect your
information. It also explains how you may access and update your personal
information and make choices regarding its use.
This Privacy Policy applies to all access to and use of SRide services,
including mobile applications, websites, and related services
(collectively, the “Services”).
By using SRide’s services or providing us with your personal
information, you agree to this Privacy Policy and our Terms of Use.
If you do not agree, you may not use the Services.
Information Gathered by SRide
SRide collects information from passengers and drivers (“Users”) to
provide, improve, and secure the Services.
We may collect information through cookies, GPS tracking, HTML
technologies, embedded scripts, and other tools that help improve our
Services and user experience.
Users may also interact with SRide through social media platforms such
as Facebook, Twitter, or Google. Information shared publicly on those
services may be visible to others and is outside SRide’s control.
Third-party information providers include:
- Background check providers
- Payment processors
- Insurance providers
- Other SRide users
Driver Information
Drivers must complete a background screening process before being
approved to use the Services as a driver.
Additional driver information collected:
- • Driver’s license details
- • Vehicle registration and VIN
- • Insurance documentation
- • Driving history
- • Criminal background information
SRide reserves the right to approve or deny driver eligibility at its
sole discretion.
How We Use Information
For example, passenger pickup and destination information may be shared
with drivers to complete ride requests. Likewise, driver location and
estimated arrival information may be shared with passengers.
We may also share profile information such as names, photographs,
vehicle details, and ratings between riders and drivers to improve
trust and safety.
Third-Party Service Providers
We may share information with trusted third-party providers that assist
with:
- Payment processing
- Email communications
- Insurance services
- Background checks
- Analytics and system operations
These providers may only use your information as necessary to support
SRide Services.
Security of Information
SRide uses commercially reasonable security measures, including Secure
Socket Layer (SSL) encryption, to protect your information.
While we work to protect user data, no method of electronic storage or
transmission is completely secure. By using the Services, you
acknowledge that SRide cannot guarantee absolute security.
Your account is password-protected. You are responsible for maintaining
the confidentiality of your login credentials.
Legal Disclosure
- Comply with legal obligations
- Respond to subpoenas or court orders
- Protect the safety and rights of users
- Prevent fraud or illegal activity
- Enforce our Terms of Use
Eligibility
You must be at least 18 years old to create an SRide account and use
the Services independently.
Minors may only use the Services when accompanied by an adult account
holder who accepts responsibility for their conduct.
Updating Your Information
Users may access and update certain personal information through their
SRide account settings.
Some information, including background check and safety-related data,
may not be editable by users.
Retention of Information
SRide may retain user information for as long as necessary to:
- Provide the Services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Users may request account deletion by contacting SRide in writing.
Children’s Privacy
SRide does not knowingly collect personal information directly from
children under 18 years of age.
Changes to This Privacy Policy
SRide may update this Privacy Policy periodically. Material changes may
be communicated through email or notices within the platform.
Continued use of the Services after updates constitutes acceptance of
the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy, please contact us:
